November 23, 2008

Leadership In The Zone!

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“You do not merely want to be considered just the best of the best. You want to be considered the only one who does what you do.”
- Jerry Garcia

What is the leadership zone?

For purposes of this article, think of “The Zone” as an emotion you feel when you are at your very best.

For example, think back to a time when everything seemed to be going just right, just the way you had intended - or perhaps even better than you had intended.

The Zone personifies “the thrill of victory”. The zone is a place where great leaders live every day - on purpose. These leaders ensure that they stay “in the zone”, but at any point that they are not in the zone, it doesn’t take them long to recognize and remedy the situation.

They do what’s necessary to get back into the zone because they know that that is where all the action is.

Once you live in the zone for any length of time, you become quickly “addicted” to living there. In this particular case “addiction” can be considered a good thing.

Okay, let’s get more specific now about how each of us can live in the leadership zone.

First, we must identify what high-leverage activities we need to be putting our time and energy towards, in order to achieve the results we seek. These high-leverage activities must take up the bulk of our time so that we can experience the ultimate rewards.

We must shun unnecessary email, paperwork and any other “low-result activities” that can easily be addressed by others - leaving us free to maximize our time on the activities that truly matter the most.

The following activities are examples of “zone activities”, where the rubber meets the proverbial road: I.e., making prospect calls, developing new referral sources, marketing your product effectively, ensuring quality delivery of customer service, planning for expansion of your business, etc.

The preceding examples of high-leverage activities are what makes the difference in ones success- they take a salesperson and/or an organization from simply being good, to truly being GREAT.

This is what we mean when we say you must “LIVE where the rubber meets the road”. Ensure your total fulfillment in your work and in your life, by maximizing those high-leverage activities that makes the difference in your results.

In doing so, your passion for your work will grow and you will experience and enjoy more fully the fruits of your labor.

Your feelings of success, of pride, of accomplishment and of joy - will be the signals you will quickly come to recognize as “Living In The Zone”.

“Most misfortunes are the results of misused time.”
- Napoleon Hill

Richard Gorham is the founder and President of Leadership-Tools, Inc. His web site, http://www.leadership-tools.com is dedicated to providing free tools and resources for today’s aspiring leaders. Offering high-quality tools in the areas of Business Planning, Leadership Development, Customer Service, Sales Management and Team Building.

 
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On any given day I generally have more than enough to do. Sometimes I have so much to do that I hardly know where to begin. Yet the fact is that most weeks I work less than 40 hours.

People are always asking me how I get everything done. How do I find the time to read so much? How can I travel and attend trainings while keeping up with my practice? How do I manage to write my blog and Authentic Promotion newsletter? How do I maintain work life balance that has become the Holy Grail of our times? What’s my secret?

There are many answers, but one in particular arose in the midst of one of my morning meditation. As usual, my mind was prancing around like a young puppy, willing to heel for only a moment or two before racing off to explore some enticing scent in the bushes. Also as usual, one of these enticing scents was my “To Do” list.

As I gave a gentle tug on my mental leash, I experienced a sudden shift in perception. It was as if I had slipped through the looking glass to discover that I was living in a world of abundant possibility as opposed to one of temporal scarcity.

I no longer had the problem of not enough time and balancing my life with my work; I had the gift of more than enough to do.

Why is this a gift? Consider this. When you are invited to a smorgasbord laden with more delicacies than you can possibly sample, you choose from among the offerings the ones that you want most. What you choose will depend on your needs, desires, and values. Do you want to try something new? Do you want to experiment with a new combination of familiar pleasures? Do you have allergies to consider? Is there a favorite food you want to make sure to taste again?

Sure, you could approach the buffet with resentment, frustrated that the thoughtless hosts had plotted to overwhelm you. But why on earth would you adopt that point of view? What would you gain?

As I sat with this notion of having more than enough to do, I knew intuitively that I did not have to do everything on my list any more than I would have to eat everything at a buffet. I also knew that accepting that I could not do it all was part of the pleasure of acknowledging the wealth of opportunity before me.

I’ve spent several days now musing about what actions and choices arise from “behind the looking glass.” Here are some of the practical ways this shift shows up:

– When I notice that I have more than enough, it is natural to look for how I can share it, giving a whole new twist to the notion of delegating work. Who would enjoy doing this work? Who would enjoy learning how to do this? With whom would I like to try this?

– When I notice that I have more than enough, it is natural to wonder what I want most and why. This invigorates the process of setting priorities. What would be the most fun? What would be the most nourishing? What can keep for another day of my life? What can I enjoy from a distance?

– When I notice that I have more than enough, it is natural to act from gratitude and to express gratitude through good stewardship. For the sake of what shall I make this choice? What makes the most sense or is most necessary in light of current life conditions? What selections support healthy ambition? How can I preserve or conserve opportunities for another person or another day? If I cannot use an opportunity, how can I be complete with it?

– When I notice that I have more than enough, I can trust the ebb and flow of natural abundance. I regard unused possibilities of balancing my life with my work as compost for the future. I appreciate that times of apparent emptiness are the seedbed for times of opportunity. I know that when seedlings grow too thickly, it is time to thin the garden, not to complain about the pressure of competing priorities.

I encourage you to notice your own relationship to time and the things you have to do. Check your work life balance and emotional weather report as it relates to planning either for the day or for a specific project over a period of days. Then notice the physical sensations that correspond to this weather report. How does this change when you play with the notion that rather than too little time you more than enough to do, an abundance of opportunity?

Once you have felt your way into this different frame of mind, see what new possibilities show up. What actions are possible (and how are they qualitatively different) from this place?

Molly Gordon, MCC, is a leading figure in business coaching and personal growth coaching, writer, and a frequent presenter at live and virtual events worldwide. Join 12,000 readers of her Authentic Promotion® ezine, a comprehensive small business marketing resource helping you grow your strong business while you feed your soul, and receive a free 31-page guide on effective
self promotion.

Molly Gordon - EzineArticles Expert Author
 
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“It’s like driving a car at night. You never see further than your
headlights, but you can make the whole trip that way.”
–E.L. Doctorow

Finally, I had to tell Amy that she could not go any further
without getting out there and doing something. In our
coaching sessions we had talked about her hopes and
dreams, investigated the many possibilities, weighed the
pros and cons, discovered her straights and weaknesses,
and sought intuitive guidance from her powers that be.

It was time. She had to do something. She couldn’t learn
any more. She couldn’t figure out anything else. The only
course left was to begin walking the path.

My key energy management tip to her — Only in actually
walking the path would she be able to know more about
who she was and where she was going.

Sometimes you just have to start and go for quick results-
even if you don’t feel that you are ready or have everything
you need to start. Waiting until “I’m ready” can frequently
lead to nothing happening. Consider using a Breakthrough
Technique that is designed to produce quick results and get
you started right away.

This might seem a bit scary. But the big advantage in
starting now is that only in actually taking the steps will you
be able to explore all of the relevant issues that will come up
as you are actually doing something. You can continue to
research and refine your project as you go along.

Here are the steps to the Breakthrough Technique:

Choose a project that you will complete and
present to the world - make this a stretch goal.

Side step elaborate planning and go for a result now.

Set 5 compelling, urgent and short term goals with regards
to your project- skip over the planning and analysis phase.

Set a nonnegotiable date for completion - think in terms of
days, weeks and months and not years

Every day take some action toward accomplishing the
purpose.

Include “just in time” education and training as needed.

Focus on what you can do now with what you have.

Take the time to reflect and capture insights that are being
gained along the way. This will allow you to discover the
breakthrough expansion routes that are naturally clarified as
steps are taken toward the goal. As you do this you will
naturally expand your capacity to create the desired future.

Start today.

Action step:

Pick one change that you want to make. Take 15 minutes
and design the first draft of your Breakthrough Technique.
Take your first step.

Support:

Get a Breakthrough partner and support each other in
achieving your nonnegotiable completion date. Make it a
game. Perhaps a fun competition.

“One starts an action simply because one must do
Something.”
— T.S. Elliot

“Action is the way we get to experience ourselves. And so
we act not to bring about an outcome but to bring about
ourselves.”
— Ellen Langer

The above Mood and Energy Management Tip was extracted
from the powerful and illuminating
Way of Change e-course

Mary Ann Copson - EzineArticles Expert Author

Mary Ann Copson is the creator of the Evenstar
Mood and Energy Management System for Women.
With Master’s Degrees in Human Development and in
Psychology and Counseling, Mary Ann is a Certified
Licensed Nutritionist, a Certified Holistic Health
Practitioner, a Brain Chemistry Profile Clinician, a
Professional Life Coach and Human Development
Consultant. For resources about reconnecting to your
natural rhythms through better management of your
physical, emotional, mental, psychological and spiritual
energy visit http://evenstaronline.com.

 
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At this point in time you have an opportunity to really analyze your life. Where you are right now and where you want to be in the future. Now is your chance to take a close look at what you would really like to do with your life. Perhaps you have never dared to choose a path based on your true desires, you have purely gone with the flow. This is now your chance.

Before you know how you are going to achieve your goals, you have to know what those goals are. You have to have specific goals. It’s no good saying I am going to be rich, you have to define “rich” in a monetary term.

I will earn $250,000 per year.
I will earn $500,000 per year.
When I retire I will be worth $1m.

The same goes if your goal is to run your own business. What business?

I want a new sports car. What make, model and colour will this sports car be?

You have to be specific. If you are not specific you haven’t got a clear goal.

Speaking personally I love Jaguar cars. My goal is to have a Jaguar car from each marque within the next 10 years. I set this Goal two years ago. Last year I bought a series 3 XJ6. I wanted a series 3 because it was what I consider to be the last real Jaguar to be built in Coventry. This year I purchased a 5.3 V12 1979 XJS. Again I wanted this specific model because it represented the first of the XJS`s before the HE, when they added chrome and made other various modifications. They are both rust free, low mileage examples with a full service history.

I have used a personal example to demonstrate that you have to be specific. I knew which series I wanted. It had to be rust free. It had to have a full service history. It had to be low mileage.

Whatever you might be planning, bear this in mind:

Whatever you can conceive and believe, you can achieve. There are no limits!

Do you want to achieve your dreams and your goals? And I mean REALLY achieve them?

By the way, if you are reading this thinking ‘I just don’t know what goals to set’, then don’t worry. I’ve got a solution for you.

I want you to really figure out what it is you truly desire. I want you to commit and focus your energy on achieving these goals. Goal setting is good. Even in its simplest form goal setting can help you achieve the things you want from your career and your life. Goal setting can and will free you from your mundane life.

So sit down and write down everything you want from and out of life until the day you die. These are your ultimate goals. Now right down everything you want within the next 10 years. These are your intermediate goals. Now do the same for the next 5 years. These are your shorter term goals. Now do the same for the next year. These are your short term goals.

You will never achieve your ultimate goals as these are just dreams, without setting shorter term goals to make your dreams a reality. This is where so many people go wrong. You have to set goals on a daily, weekly and yearly basis to achieve your long term objectives.

The reason for goal setting is simple. Without goals, you simply drift. People drift into unsatisfactory relationships, unsatisfying and poorly paid jobs and spend their lives looking at successful people, wondering how they do it. On the most basic level, it’s possible to set goals just for one day and achieve more than you ever thought possible, in the form of a simple “To Do” list - where you list all of the things you need to get done and cross them off as you achieve them.

Goal setting is a very powerful technique that can improve all areas of your life. The process of setting goals and targets allows you to choose where you want to go in life. By knowing precisely what you want to achieve, you know what you have to concentrate on and improve, and what merely a distraction is. Goal setting gives you long-term vision and short-term motivation. It helps to focus your acquisition of knowledge and helps you to organise your resources.

By setting sharp, clearly defined goals, you can measure and take pride in the achievement of those goals. You can see forward progress in what might previously have seemed a long pointless grind.

So get into the habit of goal setting. Your long term prospects depend upon it.

ABOUT THE AUTHOR
Mark Claridge specializes in teaching motivational and self-development skills. In his new e-book “Mindset and Match” he covers amongst other subjects how having the correct mindset can bring you all you want out of life and is available at http://www.mindsetandmatch.com.

 
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It is almost impossible for one to go through his or her adult life without having been asked to speak in public at least once.

You might have proposed a toast to a wedding, or reported in front of a class. At work, you could have done an oral presentation for a promotion. Or you could have faced a group of interviewers before you actually got hired for the job that you now have.

All of these and more would require a person to get up and speak out in front of a number of people.

This can either be a good or a bad experience for the speaker.

In the United States, studies show that public speaking is one of the most common fear that Americans have.

How do we eliminate this widespread public speaking anxiety?

The key is to face your fear, master your material, and rehearse.

Here are some helpful tips on how you can use rehearsing to eliminate the fear of speaking in public:

1. Know your material.

Prepare an outline of your speech and look for bits of information which could be a major point of interest.

Read about every aspect of the topic so that it will not be difficult for you to answer unexpected questions should they come up through the course of your discussion.

2. Have a “dress rehearsal” before the big day.

If you are making a formal presentation in a particular place, go to the venue a day ahead or several hours before the presentation to familiarize yourself with the surroundings.

If there is a rostrum, stand in front of it and test the height. Make the necessary adjustments so that the audience will have a clear view of you as a speaker.

This is also a good time to check out the equipment that you need to proceed with your presentation.

Create charts and photos for a slide presentation to make your presentation more informative and interesting.

Time is also important so you can have a run-through of the entire speech and record your voice while doing so. This would give you anidea of how long it will run. The recording will also reveal the focal points where you can vary your tone of voice for a more lively speech.

It is also a great idea to tape yourself or have somebody do it for you while you are rehearsing your actual speech.

Review the video and look for ways to improve your overall presentation.

Practice makes perfect, so it is very important to rehearse before giving out that all-important oral presentation and help you reduce your public speaking anxiety.

James Masterson is Stand out, Be Recognized and Be Remembered keynote speaker. Click Here To read his latest advice free-online-course.com/masterson

 
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How do you manage your time? Or is the more appropriate question do you wish you had better time management skills? I have clients and friends who rely on everything from legal pads to brightly colored sticky notepads to manage their time and appointments - practically everything in their life. I don’t understand why some folks place so little importance on something as important as time management!

As a professional Virtual Assistant, I have numerous clients and tasks I must complete every day. I also have a hectic personal life, full of family responsibilities and my hobbies. Organizing my time is critical to my success and to maintaining my sanity.

Submitted for your reading pleasure, and to enhance your brain, are some of my tips for effectively and efficiently managing one of your most valuable resources: time.

Determine What Works Best for You

We’re all different in regards to time management — what works for you may not suit me or my style. Are you constantly on the go and need your calendar at your fingertips? Or, do you prefer to keep a paper calendar? Do you loath computers and all they stand for, or are you so wired Edison would be jealous? Whatever tools you choose to include in your arsenal, ensure they’re tools you’ll use consistently.

The Building Blocks of Better Time Management

My time management tools are Microsoft Outlook® and my trusty PDA. Outlook serves all my appointment, e-mail and tasking needs in one easy-to-use package.

Two of my favorite Outlook tools are the Categories and Labels features. Categories allow me to classify my calendar items and tasks in a variety of ways, such as Clients, Potential Clients, Personal, and so forth. In addition, you can also Advanced Find (search) Categories, so no more wasted time looking for a calendar appointment or journal entry for a particular client.

Unlike the seemingly unlimited number of Categories you may setup, you are limited to ten (10) Labels (at least in the 2002 version). Labels allow you to color code your Calendar so you’ll know at a glance which items are personal in nature, and which are client related.

Consistency is the Key

Whatever system you have in place or are considering to implement, the key point to remember is consistency. Follow the same procedures each and every time, without fail. Ensure you put good habits into play and more important, follow those good habits!

When I create new appointments or tasks, I use the first few characters to define the “owner” (client or myself) of that appointment or task. For example, when creating items for client Tom Smith, I’ll preface all items with TSMITH. When searching for items for Tom, I know if I search for “TSMITH” I’ll access all items related to this client. I’ll also apply a Label to my appointments, such as TeleCon, PCI (Potential Client Interview), or Personal.

I pad all appointments with a 15-minute buffer on each side. I also schedule breaks during my workday.

My clients appreciate that each Monday I release my “Lori’s Schedule” e-mail, a brief note notifying my clients when I’ll be out of the office for that week. For example, all my clients know I’m a member of the Editorial Team for a well-known eZine and they know that unless it’s an emergency, I am not available during this meeting.

When I interview potential clients, interns and vendors, I keep detailed conversation notes in the memo field for that Contact. I date all telephone conversations and apply color coding (font coloring) to each conversation. All interviews are kept to 30 minutes - no exceptions. My Desktop timer helps me keep track of the time, and sounds a horn .WAV file when it’s time to end the interview.

If I need to follow up with someone, I immediately create an appointment, applying Categories and a Label, and attach any necessary external documents (Word, Excel, etc.). For Calendar appointments, I also keep track of the number of times I’ve attempted to contact that person. Example: For vendor Lisa Andrews, I’ll preface the appointment with LA(2), where the parenthetical (2) means this is my second attempt to contact Lisa. I allow a maximum of three follow up attempts - no exceptions. Chasing people down is a waste of my time — time I’d prefer to spend making money and running my business.

You Make the Call

Pet Peeve: Folks who call me and have no clue what they want to say. I’ve been known to hang up on such occasions, so let’s ensure you don’t make the same mistake!

A few basic rules of etiquette follow:

1. Peace & quiet rule the day, especially if you’re making a business call. If the kids or your husband are home, close the door to your office. If there’s a large amount of street traffic, go to an inner room in your home, as far away from the noise as possible. You don’t want to shout over the din; instead, make the din disappear.

2. Know what you’re going to say! I’ve advised numerous clients to have either an index card or a sheet of paper with the bullet points of what they want to say. I do something similar - in the Calendar appointment for the telephone call, I include bullet points in the memo field and make notes during the course of the conversation.

3. Keep it brief. Make your point, get down to business and let’s rock and roll.

4. Be on time. Have respect for the person you’re about to call. They’ve set aside valuable time to talk to you.

You’ve Made Your List, Now Check It the 2nd Time

Spend a few minutes at the end of your day to review tomorrow’s calendar. Doing so will get you prepared for tomorrow and will jump start your memory if you forgot to do something. Do you have any faxes still waiting to go out? Did you remember to call the printer and OK the proof? Any prep work you need to do for tomorrow? Take five minutes, review your calendar and to do list and then complete any last minute work.

It’s All Relative - Well, Your Relatives Think So

I know many people who have home-based businesses and at least 75% of them do not have a “family policy” in place. How can you work effectively from home if your girlfriends are calling you all the time, and if Uncle Joe stops by several times a day? Answer: You can’t. What to do? Inform your family and close friends that unless it’s a dire emergency, the family chit-chat and visits need to be kept to a minimum. For your part, you must ensure you call your dad at the end of the day to check in, and tell your girlfriend Lisa that yes, you can have lunch with her on Thursday. It’s all about balance: part work, part play. Too much of the former will make you crazy!

“No” is Not a Four Letter Word (Subtitle: Even if it were, you should still utter it now and then)

Say this out loud, “It’s okay for me to say no.” Doesn’t that feel better? More important, do you believe it?

Do not allow the procrastination or the good intentions of others to encroach upon your time. If you do not have the time today to handle a task, be honest and say so. Offer alternative dates and times when you are available, ensuring you mark these times as “unavailable” on your calendar so you don’t book other appointments during this time.

Remember, time is money. Learn how to organize and manage your time–you’ll be glad you did!

Copyright 2005 Lori Davis. All rights reserved.

Lori Davis is Director of the Future at Davis Virtual Assistants, a New York-based VA firm. To learn more about Lori and DavisVA, please visit http://www.davisva.com and http://loridavis.typepad.com/davisva/. You may contact Lori at 917.319.8224 and via e-mail at lori@davisva.com.

 
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When is hate OK? When it’s the feeling you have toward average. Let me make this point clearly and without reservation. I hate average!

What is average? My dictionary describes it as being about midway between extremes. Being not out of the ordinary. Common. You know, “Average”. To me average is having a focus that’s on just doing enough to meet the standard. Average is showing up for work, or school or that interview or meeting at precisely the time you’re scheduled to start. Average is choosing comfort and convenience over saying and doing what needs to be said or done. Average is doing “it” or believing a certain way because everyone else does.

The average persons focus is on what the world’s standard is. The above average persons focus is on his own standard.

Ever notice how average people whine about their problems. Above average people are too busy putting their thoughts and energies into solutions to whine. To the average person adversity is an enemy to be avoided at all costs, while to the above average person adversity is looked upon as opportunities and welcomed challenges (smiling as I type, knowing that this is true).

You should make it your habit, your way of life, to always put your above average foot forward. How do you do this? Simply enough, just by doing it. Say what needs to be said, in the way it needs to be said. If you don’t know how to say it the way it needs to be said— say it the way you believe it should be. “Nature” will take care of the rest. Do what needs to be done the way it needs to be done. If you don’t know what needs to be done or how to do what needs to be done, again put your above average foot forward and do what you believe needs to be done. Nature always honors honest effort. Always.

There are too many above average people accepting average as their standard. I know it’s hard to break out, but break out we must. I know the gravitational pull of average is strong, but the resolve to rise above average in the above average person is stronger.

We need to develop a real dis-taste for average. Talking about it is not doing it. I encourage you to resist the evil “average”. In all aspects of your life put your above average foot forward. Step out of the crowd. Simply don’t settle for anything less than above average. Don’t walk average. Don’t talk average. Don’t live average. Just don’t do it.

Kids figuring out this is average, above average thing is real simple. Pick a formula and apply it.

Formula 1 - Average thoughts lead to average actions. Average actions lead to average lives.

Formula 2 - Above average thoughts lead to above average actions. Above average actions lead to above average lives. It’s your choice.

A simple, straight forward question for you on the way out. In your home, community, place of employment, where ever you are, are you the standard bearer? The one pushing the standard higher. Or, are you the one holding the standard down?

To be, or not to be?

Live some. Love some. Learn some. Everyday.

C…

Clyde Dennis, a.k.a. “Mr. How-To” has been writing and publishing Articles and Newsletters online since 1999. Clyde’s company EASYHow-To Publications provides “How-To” information on How-To do, be or have just about anything one can imagine. For more information visit http://www.EASYHow-To.com Email correspondence for Clyde should be sent to: cdennis@easyhow-to.com

 
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My Grandma Tauali’i didn’t know how to read or write when she came to this country…which was fine with me, ’cause she knew how to do everything else perfect!!!

She was the best cook, never using recipes, but could taste a dish and know exactly what was in it…she taught me to cook. She could sew and not use a pattern, she would just go to the store, look at a dress, buy some material and the dress would magically appear in a few days…she taught me to sew.

My Grandma Tauali’i raised me exclusively until I was 6, then off and on after that, so naturally I grew up learning the same techniques she used in how to cook, sew, heal, garden and clean.

When it came time for me to get ready for bed, I would want a story. My Grandmother use to tell me wonderful tales of Samoa and when she was growing up, all about her brothers and sisters, stories of how her Grandfather Opapo raised and taught her, it was the most wonderful time in my life.

Sometimes, my Grandmother would try to read a story from a book, because she was slow in reading English, she would sound out the words and I would read and learn along with her. At four years old, I began reading a set of encyclopedias my mother had bought for our house.

My Grandmother started me on my quest for learning.

I just loved to learn, about anything, my Grandmother made such an adventure out of being able to take care of myself.

My father remarried when I was 6 and my stepmother was only 12 years older than me, which was in itself an adventure, but probably more for her.

The highlight of my year was the summer, my Dad would load our little family up and drive us to Idaho, where my stepmother was from. We would end up on a small dairy farm in Eastern Idaho, near a small town called Blackfoot.

My Grandpa Hale was not a demonstrative man, and very quiet, but I loved him so much. In the mornings, he would get me up early, before the sun, and would take me out to milk the cows. I loved it. The milk had this smell as it sat in the bucket cooling off, and the sound of the cows eating and the milk stream hitting the inside of the bucket is something you can never forget. My Grandpa Hale didn’t say much in the mornings, he didn’t have to…I would be chattering away, asking all kinds of questions about cows and why they ate hay and did they liked being milked… you know, just chatter. I knew that after we were done with all the cows and had cleaned up the buckets and such, that Grandpa would stroll into the kitchen, where my Grandma Hale would have pulled out a fresh loaf of bread, some homemade jam, fresh milk and some fruit that she had canned, and we would have breakfast. Fresh milk with bread and maybe some canned cherries, it was the best and would stick with you all day!

Grandpa was a great reader and a funny man in his own rite. He was mainly serious to everyone else, but I thought he was funny. If my Grandpa would swear, I would say, “Grandpa, you can’t say that!”, and he would say, “That’s in the Bible, if it’s good enough for the Lord to say, then it’s good enough for me to say!”
He would talk to me about what he read and not in a “little kid talk” but in a normal way so I felt like he was, like me.

My Grandpa Hale use to let me help him in the garden. We would work pulling weeds and he would tell me about all the weeds, where they came from, the plants and where they came from( He was a professor of agriculture at a local university), and I would soak it up like a sponge.

One summer, I spent a lot of time with my Grandpa and Grandma Hale, in the garden and milking cows, that summer was the best! I can still remember it, after all these years. I cut the bottom of my foot that year sliding through a culvert in a canal nearby, the neighbor boy who was a few years older than me had to carry me home to have it dressed.

Grandpa had a grain bin that had lots of mice in it and wild cats everywhere. I use to try to catch the mice or the cats, which ever caught my eye.

When my parents came and told me it was time to go home, I cried forever it seemed. While the grownups visited for a last time in the house, I stayed out by the grain bin, sulking and saying goodbye to my summer retreat.

I dug my fingers deep into the Idaho soil, in an area that no-one would walk on, but an area that I knew my grandpa could see. I knew that that area would get lots of water in the spring and that the dirt was good.

I took the winter wheat from the grain bin and planted there, hoping that in the spring, my Grandpa would see my work.
When it came time to finally get in the car and leave, I cried again, I just couldn’t bear to leave my Idaho home. I waved goodbye to my Grandma and Grandpa Hale until I knew they couldn’t see me anymore, and then I slept most of the way back to Illinois.

In the spring, my Grandpa Hale called our house, which he never did. He asked to talk to me, which he just didn’t do. When I got on the phone he said, “I got your message.”
“Which one?” I asked.

“The one by the driveway that says ‘I love you Grandpa…is there another one?’”

“Yes, there is one in the garden that says, ‘I love Grandma too’.”

To me, Grandparents have been the pinnacle of my learning experience and the foundation on how I have raised my children.
My Grandma Tauali’i taught me how to read and write, cook, sew and heal by taking the time to learn about things with me and teaching me by doing with me.

My Grandpa and Grandma Hale taught me how to survive by teaching me side by side how to do manual labor, talking to me about what they knew and teaching me about life and the great outdoors.

The time that I have spent with my grandparents was the most precious in my life. The elderly have so much to give to us and to our children, if they will and if we as parents will let them. All my grandparents are gone now, but they left so much behind for me to pass on to my children, information you just don’t get anymore.

While we have made “healthy resolutions” this year, we should take the time to make “familial resolutions” this year also, to be able to pass precious information down from generation to generation is priceless and traditional and can never be reproduced by the Internet or a University, and can never produce the “Character” and “Integrity” that a Grandparent or Elderly influence can.

D.S. Epperson is the top formulator for Home Blend Gourmet / South Pacific Health, a leader in the functional food industry in the U.S.. With 20 years of experience in Nutritional Biochemistry, she has written reference books on botanicals and manufacturing of medicines from botanicals, and published articles on health, fitness and foods. She has formulated over 240 formulas and inventions for health, the environment and agricultural uses, and continues to research and study microbial advantages in nutraceuticals and functional foods. For more information or to view the articles that she has written: http://www.sugarblend.com

 
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1. Making promises when you are not sure you can keep them can lead to a loss of respect.

Take making promises seriously. View a promise, as a commitment made with an understanding that circumstances might arise that would make it impossible to keep them. Make those circumstances very clear to the person at the time promises are made. Breaking a promise can lead to a loss of respect on the part of the employee. He may question your integrity. A leader must have an impeccable character to earn the confidence of his employees. Don’t make promises you can’t keep and in that rare circumstance that you do break a promise, face the employee eye to eye explaining in detail why you were not able to keep your promise. Be honest about it.

2. Some employees whine, especially sales people. It’s part of their DNA. That does not mean you should ignore complaints that you consider whining.

No employee thinks his complaint is insignificant even if you think it is whining. It is still a problem even if the complaint is taken lightly or ignored. In fact it may grow and fester. An effective leader will address the complaint and not be afraid to tell the employee it is whining or trivial by explaining why. Even though the employee may not hear the answer he is looking for, the leader will not lose respect due to inattention. Of course how he delivers the message is important and should be done without belittling the employee.

3. A leader must show consistency and fairness in his treatment of employees.
Do you vary your approach with employees, being lenient with some and strict with others? There is a fine line between treating all employees exactly the same and showing consistency in the treatment of employees. Employees are all individuals with different backgrounds, different values, different goals, different ideas and different motivational factors. The ability to recognize the differences in people and the ability to apply variable leadership methodologies is an important characteristic of effective leadership. That being said, it is extremely important that a leader does not show favoritism and give preferential treatment to employees. A lack of consistency in the leader’s treatment of employees destroys teamwork and trust. Do not give special privileges unless a special situation warrants it, and everyone understands it.

4. Becoming buddies with your employees is not a good idea and Corporate Recreational Mating is an absolute taboo. That does not mean that you should be cold and aloof. Leadership is about relationships but you must not develop a personal relationship to the extent that it compromises your ability to take command and show control when necessary.

Aloofness can detract from effective leadership. You can be friendly without losing authority or compromising your position. A leader must demonstrate competence and vision and at the same time show a sincere interest in the well being of his employees. Anyone whose job is to influence people and direct them in their work must maintain friendly contact with the group.

5. Being able to collaborate, share ideas and not be threatened by the transfer of intellectual capital is extremely important to promoting a team concept and an atmosphere that promotes confidence.

Sharing your thoughts, experiences, knowledge along with coaching and mentoring is showing confidence and self respect. This supports a culture of camaraderie. Share information whenever issues in your realm of responsibility affect operations in other manager’s areas. Absolutely do not circumvent the authority of managers reporting to you and don’t go around other managers.

6. Refusing an employees request without creating resentment is a tactful necessity of effective leadership.

The ability to say no without creating hostility is important. The key to accomplishing that objective is to recognize the request with sincerity and explain in detail why the request cannot be granted. Being sincere demonstrates concern and makes your personal regret believable.

“The ideal leader is courageous, strong and persistent, wise - but what really separates him or her from the pack is passion and vision. It’s not enough to be skilled administrator or a world-class manager. No, to be a true leader, we need the passion of our dreams - and a vision of how to make them real. Passion and vision are transforming forces that will fail unless we fuse them into one powerful source for change.
“Jack Welch, the former CEO of General Electric”

• A leader doesn’t follow others footprintshe is always first in line creating a new road map to follow

• A leader doesn’t panic in a crisis he becomes a pillar of strength for others

• A leader doesn’t look for the light at the end of the tunnelhe carries the light

• A leader doesn’t flaunt his titlehe finds the time to be more than his title

• A leader doesn’t get up early to make himself betterhe gets up early to help make others better

• A leader has a visionhe doesn’t dreamhe is the dream and he communicates his vision

• A leader isn’t arrogant but he commands a presence. He is confident.

• The leader is not the one taking credit for success first but he’s the first one to credit those who helped create success

• The leader may not be the most valuable player but he is the player most valued

• The leader does not like being called the reason for success He realizes success depends on the people you surround yourself with–after all he is the leader

Eric (Rick) Johnson

Dr. Rick Johnson (rick@ceostrategist.com) is the founder of CEO Strategist LLC. an experienced based firm specializing in leadership for wholesale distribution. CEO Strategist LLC. works in an advisory capacity with company executives in board representation, executive coaching, team coaching and education and training to make the changes necessary to create or maintain competitive advantage. You can contact them by calling 352-750-0868, or visit http://www.ceostrategist.com for more information.

Rick received an MBA from Keller Graduate School in Chicago, Illinois and a Bachelor’s degree in Operations Management from Capital University, Columbus Ohio. Rick recently completed his dissertation on Strategic Leadership and received his Ph.D. He’s also a published book author with four titles to his credit: “The Toolkit for Improved Business Performance in Distribution,” the NWFA & NAFCD “Roadmap”, Lone Wolf-Lead WolfThe Evolution of Sales” and a fiction novel “Shattered Innocence.” Rick’s next book due in November is titled; Lone Wolf - LEad Wolf The Evolution of Leadership

 
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Providing feedback as a leader is critical to direct your team towards success. If you do it correctly, you educate and motivate your team members all at the same time. Get it wrong, and you send them into a downward spiral towards poor performance and possibly even their departure. Here are 4 key areas to focus on when providing feedback effectively.

1) Focus on the behavior, not the person. Feedback is not “personal”. We should not be attacking the person, rather describe the behavior that you have documented or observed, and then share your observations with the team member. The key here is to clearly coach the behavior and keep the self-esteem as high as possible while changing the behavior.

2) Eliminate words like always, all the time, and never. When you use wording that says that something always happens or never happens, the team member will automatically dispute, because the statement is not accurate. When you are equipped with specifics such as dates and times, coaching is more factual and specific, thus more effective.

3) Provide feedback as close to the behavior as possible. If you wait too long, the details become less clear and it is much easier to get into a debate about what actually took place. The only time I would suggest allowing some time to pass is when your emotions may be an issue and you need time to cool off.

4) Ask for a summary when completed. At the end of your discussion, ask the team member to provide a summary. This will ensure that he/she understood the point of the discussion, and there are also benefits to having the team member actually say in their own words what took place and what the corrective action is that was agreed upon.

So take every opportunity to provide coaching and feedback and you will see your team become more motivated and self-directed, which makes your job as a leader more fun and rewarding.

Kreg Enderson
Leadership Mentor/Coach
www.LeadershipMentor.net

Take a look at our new “Learning Leaders Mentoring Groups”
Monthly mentoring program for new leaders. And we also have
A free tele-seminar on March 15th on Leadership Styles.

Kreg Enderson is a certified coach and author that helps leaders work more effectively with people. More information can be found at www.leadershipmentor.net.

 
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